At BloomingBudss, we strive to provide the best quality children’s dresses and a seamless shopping experience for our valued customers. We understand that there may be situations where you may wish to cancel an order. This Cancellation Policy outlines the terms and conditions under which cancellations may be requested and processed.
Order Cancellation Before Dispatch
Customers may request cancellation of their order within 12 hours of placing it or before the order has been dispatched, whichever occurs earlier. To cancel an order, customers must contact our customer support team with their order details, including order number and registered contact information. Once the cancellation request is received within the allowed time frame, we will initiate the cancellation proces order has not yet been processed or shipped, a full refund will be issued to the original payment method. Please note that it may take 5–7 business days for the refund to reflect in your account, depending on your bank or payment provider.
Order Cancellation After Dispatch
Once an order has been dispatched from our warehouse, it cannot be cancelled. Customers are requested to carefully review their order details before confirming the purchase. In such cases, customers may refer to our Return and Refund Policy for further assistance.
Customized or Special Orders
Orders that include customized, personalized, or specially tailored children’s dresses cannot be cancelled once the order has been confirmed. These items are made specifically based on customer requirements, and therefore cancellation is not applicable.
Bulk Orders
For bulk or wholesale purchases, cancellation requests must be made within 6 hours of placing the order. After this period, cancellations may not be accepted due to processing and preparation requirements.
Non-Cancellable Orders
Certain promotional or discounted items may be marked as non-cancellable at the time of purchase. Such items are not eligible for cancellation under any circumstances. Customers are advised to check the product details and terms before placing the order.
Refund Policy for Cancelled Orders
Once a cancellation request is approved, the refund will be processed within 3–5 business days. The refund will be credited back to the original payment method used during checkout. In case of Cash on Delivery (COD) orders, customers may be required to provide bank details to process the refund.
Cancellation by BloomingBudss
BloomingBudss reserves the right to cancel any order due to unforeseen circumstances such as product unavailability, pricing errors, payment issues, or suspected fraudulent activity. In such cases, customers will be notified promptly, and a full refund will be issued.
Contact us
For any cancellation-related queries or requests, customers can reach out to our support team through email or contact form available on our website. Please ensure that you provide accurate order details to avoid delays in processing your request.